Reviews

Most Recent Reviews (418)

Apr 16, 2025
nolan moyle
Apr 14, 2025
vanessa parrish
Apr 12, 2025
Justin came right out, very professional...got the job done right and was extremely helpful with additional questions I had about other issues. I will recommend them to anyone who needs a great licensed Plumber !!!
NJ Weber
Apr 08, 2025
Justin is an awesome employee. He went way and beyond fixing our huge issue. Justin stayed with our job til he was completely satisfied with his work very reasonable price we are completely satisfied and would 1000 times will recommend Justin and Steves Plumming.
Glenda Golden
Mar 31, 2025
Tim was wonderful! Prompt, quick, nice guy. Thank you!
Sarah K
Mar 28, 2025
Shelly Fraley
Mar 27, 2025
Justin came promptly and gave me a fair quote prior to the start of the job. He was informative throughout the duration of the visit to fix a clogged sewer line. At the end we viewed the fix with a camera and clearly the line was clogged with tree roots. He was prompt, fast, clean, fairly priced, and answered all of my questions. The visit couldnt have gone better.
Kimberly Fraley
Mar 25, 2025
nick hendrick
Feb 19, 2025
Professional, honest and got to the root of the problem that many others were not able to solve because he went the extra mile.
Ernst Jean Louis
Feb 06, 2025
Aaron O came to my home to give me a quote, and did the work of putting in three toilets, in that same visit. I would recommend your services,to anyone that needs it. Efficient,professional, all around nice guy.
Larry
Feb 03, 2025
Jacob Bell
Jan 31, 2025
Just had my first experience with Steve's Waterworks. They did a great job fixing water heater plumbing. Both Steve and Tim the tech were great to deal with. I will use them again if the need arises. Thank you!
Steven Colvin
Jan 30, 2025
We had a clogged kitchen drain. We had tried snaking and plunging ourselves to no avail. We called another plumber, and they informed us they didnt do this type of work. We looked into multiple companies in the area, reading reviews, and considering all of our options. We called Steves this morning, and was told they could have someone out this afternoon. Tim and Justin showed up in the given window of time, and were professional and ready to work. Unfortunately with one look under the cabinet, Tim informed us that our pipes had previously been installed wrong, which was part of the problem. He gave us a quote that felt fair, and he went to work on handling the clog and fixing the pipes. When he went to the crawl space to get a better idea of what was going on, he discovered more issues with the pipes that were unknown to us. We bought the house freshly flipped, and things had not been done properly. Tim and Justin were so kind in giving us the bad news that this project was going to cost more to fix properly. We wanted things to be done well, so we gave the green light. They worked quickly and efficiently. The work was completed, and we are beyond thrilled with the results. They showed pictures, and explained everything every step of the way. We never felt like we werent sure of what was going on. Its never a great day to have an emergency plumbing need, especially if it costs a significant amount of money, but we are so glad we found this company. We absolutely will use them again, if need be, and we will recommend them to everyone local. Their prices were more than fair, their work was well done and quick, and they were even so kind to our three year old son, and paid attention to him when he wanted to show them his train, and tell them that the sink was broken. What a relief to know not just the symptom was fixed, but rather they got to the root of the issue. What a dynamic duo. We are so thankful!
Michelle Injerd
Jan 27, 2025
Justin came out and provided exceptional service! This guy worked so hard lugging in extremely heavy equipment down to my basement and quickly unclogged my sewer drain. He offered knowledgeable advice for possible future issues. He was such a pleasure to deal with. Highly recommend!
Jodi McGarity
Jan 25, 2025
I had a pipe leading to my water softener that exploded! I mean a geyser when I was getting ready to walk out the door in my tiny guest bathroom!!! Out of 7 companies I called the only one that picked up the phone and did everything to help me stop the water, then had a tech Justin Donaldson come in less that 2 hours, he replace the broken pipe and another bad one next to it in an hour flat, so professional so fast. Just an absolute life saver, if it werent for this company and Justin I would of been under water, please do not ever hesitate to use this company, first time homeowner and i know who my lifetime plumber is now, just awesome work. So thankful.
Tristin Franklin
Jan 25, 2025
Very pleased with my experience! I had frozen water pipes and they were able to come out same day, for a good price and unfroze my pipes quickly. Highly recommend.
Tiffany Szadyr
Jan 22, 2025
Aaron was friendly and professional. He talked me thru the entire process and explained next steps to help us get thru the winter. Being new to MI, I am very thankful for Aaron and Steves Waterworks Plumbing. Thank you.
Jaime Fountain
Jan 20, 2025
I had Justin come out on a Saturday. I had a window of 3-6 that poor guy got here at 5. He snaked my backed up drains, knew what he was doing, & was in & out within an hour. He was absolutely exceptional. Thank you so much for getting him out, the great price & the great work!!! Give that guy a bonus!
jackie juel
Jan 15, 2025
Can't say enough about my experience with Steve's Waterworks. Basement ceiling caved in due to water leaks in both bathrooms. Steve's team had to replace and update a lot of plumbing, made sure the mold was taken care of, and had to totally rebuild one bathroom and replace flooring and wall patches, painting in the other one along with replace and repair of basement ceiling. Shane did an amazing job with the rebuild and Steve took care of working with the insurance claims also. A whole team worked on plumbing. Would highly recommend this company for large and small jobs. Very professional, skilled, knowledgeable, and respectful throughout the whole process.
jackie r
Jan 04, 2025
My washer went out so I needed to get a new one. When it was delivered they were unable to hook it up due to the cold water valve being seized up and I was instructed to call a plumber. Called Steve and he got Justin over to me within the hour and he was able to fix all the issues and even hooked up my washer for me I appreciate you guys a lot!! Ill definitely be using you again. Thank you!
Lexi Brady
Dec 09, 2024
They were absoultely excellent, courteous and friendly. Not to mention they did a great job!! I would definitely have them back and will refer them to friends and neighbors.
Mary Beth Wells
Dec 09, 2024
juan nakamura
Nov 21, 2024
Definitely will be using this amazing company again! Amazing work and the nicest guys!
Elizabeth McIntyre
Nov 20, 2024
Guys were great! On time, professional, polite and knowledgeable. They fixed my problem toilet and cleaned up like they were never there
Beaver Arens
Nov 12, 2024
Nikki T
Nov 04, 2024
Justin D. was amazing from the very beginning. Great communication early in the morning and arrived ahead of schedule! When he got here, he told us that everything was okay and only charged us for an estimate. If we ever need help with plumping in the future, we are going here!
Logan Parkison
Nov 02, 2024
Good quality good price good customer service
Carlos Perozo
Nov 01, 2024
Katelyn Smith
Nov 01, 2024
Amazing group of guys. We had an emergency and they were the first ones to come out and repaired my bladder tank right there. Very knowledgeable but most importantly they care about their customers thank you for the five star service
Lauren Smith
Oct 30, 2024
Best company in town hands down. Steve cares about his customers and the guys are very knowledgeable. Do not hesitate to call Steves waterworks
Justin Donaldson
Oct 30, 2024
This company came to my rescue. My sewer was collapsed and within 24 hours they had their equipment and my sewer was being replaced. Great company knowledgeable group of guys and fair pricing
Joshua Campton
Oct 29, 2024
This company was professional, courteous, and on time will definitely be using them for all my plumbing needs
Katelyn Donaldson
Oct 28, 2024
They got the work done quickly and the cost was reasonable.
Patrick Dost
Oct 25, 2024
Steves waterworks came to my rescue. I had sewage coming up in my basement and a technician came out and cleared my drain and found a break in my sewer. They came out next day to excavate and repaired my sewer. Very knowledgeable and affordable.
Justin Erik
Oct 19, 2024
This is the second time waterworks-Steves Company has come to my rescue. First time definitely was 9-10 oclock flood when sumpump quit. Todays was to be more of an inconvience however I was delighted that a very knowledgeable young man was available within 2 hrs. On a late Saturday afternoon to change out a leaking garbage disposal. I highly recommend their expertise, & pleasant personalities which translate proof that they truly enjoy their work.. Thank you, Venette Hysmith
Venette Hysmith
Oct 19, 2024
TGene14
Oct 10, 2024
I was the last client on the schedule, which worked out perfectly into my schedule. I received quality friendly service from Justin with Steves Waterworks Plumbing! Give them a call, you wont be disappointed!!
Rozz K
Oct 02, 2024
Above and beyond servi e required, very knowledgeable and honest. Highly recommend
Gene Neal
Oct 01, 2024
Arrived on time and did a good job
Joseph DeSantis
Sep 27, 2024
We received the best service from Steve's Waterworks Plumbing. Yesterday I couldn't get the water to turn off in the Tub, so I had to turn it off from the main line. We tried fixing it but then half of it was off the wall so I couldn't turn the water back on so we were without water. We called every plumbers that was open 24 hours because it was after 8 at night. We found one and he was suppose to come out in the morning. But never did and he didn't call or anything. Steve's Plumbing called me to see if I found anyone and I said no so they came out and fixed my problem. Thank you so much for your help. Aaron and Justin was amazing. We will for sure go through them again with future plumbing.
Tina Walker
Sep 27, 2024
Mrs. CEE
Sep 26, 2024
Very friendly with expert help
Kimberly Hawkinson
Sep 24, 2024
Thank you to Aaron and Justin L for getting my bathroom issue resolved. I was previously informed it would take up to an hour and a half. They got the job done in a half an hour. Also, I was able to finance my bill with them. Which was a major help and good interest rates with options.
Lila Padilla
Sep 21, 2024
Justin was outstanding - fixed the issue and also took the time to answer many questions along the way.
Dave Miller
Sep 04, 2024
Sue Palmer
Sep 04, 2024
Steve is courteous and calls you promptly! The service guys were on time and finished the job quickly. I would call STEVE'S WATERWORKS PLUMBING again. Professional and friendly.
Marilyn Sturdevant
Aug 23, 2024
Thanks to Aaron and Shane. They took care of our problem quickly and professionally. I strongly recommend their services.
Lawrence Michalski
Aug 17, 2024
This company was great from start to finish! They helped us with a water pressure issue at our rental home. They were able to look at the issue right away and got the repair completed quickly. Great communication, service and repairs!
Allison Sillmon
Aug 15, 2024
Highly recommend this plumbing company. We had a huge plumbing issue with our sewage ejection pump and had our laundry room flooded. We called Steves waterworks plumbing and they came out within 2 hours to fix our problem. Weeks later we just had another plumbing issue with a pipe burst under our stairs. Called them and they were out to us within 30 mins and fixed that all up for us. They were very kind, efficient and knowledgable. So thankful to have a reliable plumber to call.
Ashley Stires
Aug 15, 2024
Very professional, punctual, knowledge and kind. They were able to fix the issue all in one visit. My toilet had been wrongly installed by a previous contractor and they even wrote a report for my insurance company. I will definitely be using Steve's Waterworks for any future plumbing needs. I can't speak highly enough about them.
Kate Barlow
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